IVGID Public Works Location & Hours

1220 Sweetwater Rd.
Incline Village NV 89451
Monday-Friday 8:00am to 4:30pm

For water or sewer emergencies please call 775-832-1203  (24 hours a day, 7 days a week)

Contact Public Works

  • Customer Service/Billing: (775) 832-1203
  • Backflow Inspections: (775) 832-1313
  • Inspection Hotline: (775) 832-1224
  • Waste Not: (775) 832-1284
  • Water or sewer Emergencies: 775-832-1203 (24 hours a day, 7 days a week)
  • Fax: (775) 832-1260
  • Email: pw@ivgid.org
  • You can fill out the inquiry form below

Additional Contact Numbers

Waste Management

  • Waste Management: Residential Accounts: (775) 831-2971 and Commercial Accounts: (775) 833-6250
  • Waste Management Transfer Station: (775) 833-6251 
  • Waste Management Service Delay Hotline: (855) 894-9650

Washoe County

  • Washoe County Roads Dept: (775) 832-4125
  • Washoe County Parking Restrictions during Winter Hotline: (775) 833-5555 

Whether you are a licensed contractor or a homeowner/landowner, you are required by law (NRS 455) to notify your local one-call utility notification center at least two working days (48 hours) prior to any digging/excavating.

When digging or excavating, people either neglect or decide not to call to request for underground utilities to be located and marked.  And it may be for the simple reasoning that this may cause project delays, additional costs, or the assumption that there are no underground utilities in the area or that prior area project calls would suffice.  Following this reasoning may result in leading to hazardous consequences.  To help address this issue, a new, Federally-mandated, national "Call Before You Dig" number has been created to help protect you from unintentionally hitting underground utility lines while digging or excavating.  Now you just simply need to dial "811" to reach your local one-call center, regardless of where you are digging.

Just follow the four simple steps:

1) Call before you dig.

2) Wait the required time for facilities to be marked.

3) Respect the marks.

4) Dig with care.

If for any reason you are not connected to your one-call center by dialing 811, you may dial 1-800-642-2444 or submit a ticket at www.811express.com

Remember, just call 811 - Its FREE, its the safe thing to do & it is the LAW.

If you don't call, it could result in hitting an underground utility line that in the least could result in disruption of utility service for you and/or your neighborhood.  At worst, it could cost the life of yourself, a worker or an innocent bystander.

If you would like to obtain further information regarding Call Before You Dig, please visit any of the following web-sites:


PHMSA Pipeline Safety Program

U S A North

Nevada Revised Statute (NRS) 455

Contact Public Works - Inquiry Form

Please enter the word you see in the image below: