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About IVGID

the grille deck seating with umbrellas drone shot of incline beaches and lake tahoe

Robert Harrison

District General Manager
Office: 775-832-1100
Contact Robert
IVGID General Manager Robert Harrison

Jessica O'Connell

Director of Finance
Office: 775-832-1100
CONTACT JESSICA
Jessica O'Connell

Susan Herron

Director of Administrative Services
Office: 775-832-1100
Contact Susan
susan heron portrait

Erin Feore

Director of Human Resources
Office: 775-832-1100
Contact Erin
erin feore headshot

Mike Gove

Director of IT
Office: 775-832-1100
Incline Village Championship Golf Course

Mike Bandelin

Diamond Peak Ski Resort General Manager
Office: 775-832-1177
Contact Mike
Diamond Peak General Manager Mike Bandelin

Kate Nelson

Director of Public Works
Office: 775-832-1203
Contact Kate
kate nelson headshot with lake tahoe background

Karen Crocker

Director of Parks & Recreation Office: 775-832-1330
Contact Karen
karen crocker portrait with lake background

IVGID Departments

Administration

IVGID Administration includes Human Resources, Risk Management, Accounting and Finance, and Information Technology and it represents the backbone for the entire District. Administration resides at 893 Southwood Boulevard. The General Manager has their office here and you can routinely see the Trustees coming and going from this location. Administration provides payroll services, recruiting, risk management, general and administrative support, and information technology support throughout the District. Administration represents the hub of a multi-spoked wheel - Incline Village General Improvement District.

Human Resources

We employ approximately 125 year-round employees, most of them full-time and over 500 seasonal employees for both summer & winter seasons. View available jobs and benefits on the Employment pages.

Risk Management

Risk Management is responsible for the very low incidence of accidents and injury throughout IVGID, thanks to informative education, a yearly Safety Week, and numerous programs and incentives to reduce workers compensation claims.

Accounting & Finance

The Accounting & Finance Team is organized within the General Fund under the leadership of the Director of Finance, within the Administrative Services Department. It is responsible for tracking and controlling the District's financial resources and providing timely and accurate management information. Major functions of the department are providing financial information to District departments, the public and government agencies, making safe investments while maximizing yield, conducting the annual audit, budgeting for operations and capital improvement, and establishing and maintaining policies and procedures in all of these areas.  At an operations level, this includes but is not limited to producing all District accounts payable and payroll checks and tax reports, creating and distributing monthly financial information and ensuring that legal requirements are met in these areas.

Accounting & Finance is committed to safe-guarding, processing and protecting District assets by maintaining a system of checks and balances that adhere to generally accepted accounting principles and internal control procedures. The department keeps pace with the complexities of both government and business enterprises and professional accounting pronouncements to provide financial support and services to District operations.

Information Technology

Information Technology (IT) is responsible for the District's computer hardware, software and telecommunications needs, as well as the District's six local wide area networks.  They also provide technical support and general assistance to several hundred users for email, Internet access, network and cabling needs, phones and voice mail.  IT is always looking into new technology to help the District achieve its goals.

Diamond Peak Ski Resort
Located above Incline Village, Diamond Peak Ski Resort is a community-owned resort with breathtaking views of Lake Tahoe; miles of welcoming, uncrowded runs; easy access from the parking lot to the slopes; a dedicated learning area for our Child Ski & Ride Center; and great Ski & Ride Center lesson packages for older skiers/riders. All of this and affordable lift ticket and season pass prices make Diamond Peak Tahoe’s best value, year after year.
Facilities and Weddings
Known as one of the most beautiful regions in the world, Lake Tahoe offers a pristine mountain setting perfect for weddings, meetings and group events. The community of Incline Village, located on the North Shore of Lake Tahoe, is a year-round destination offering unlimited outdoor recreation and relaxation opportunities. Create an unforgettable experience for your Lake Tahoe wedding, meeting or golf event. Our facilities include The Chateau at Incline Village (offering lake views, outdoor ceremony sites, and a 5,200 square foot Grand Ballroom with breakout room options) and Aspen Grove (a creek-side outdoors setting with mature aspens).
Incline Village Golf Courses
The Golf Courses at Incline Village offer two distinct golf courses to fit any budget, time frame or type of golfer - from beginners to scratch golfers. Enjoy incredible Lake Tahoe views while playing our par-58 Mountain Course or the par-72 Championship Course; or play both! Call 775-832-1146 to book your next tee time.
Parks & Recreation

The Incline Village Parks & Recreation Department offers community members and visitors - regardless of age, background or social circumstances - the opportunity to enjoy beautiful parks, athletic fields and trails. In addition, the Parks & Rec department offers a wide range of outdoor/indoor activities, classes, events and programs, as well as membership options at our full service Fitness Center with a pool and/or the Tennis & Pickleball Center.

Public Works
The Incline Village General Improvement District Public Works Department provides water and sewer services, as well as management of the solid waste (trash service) contract, to the residential and commercial users located within Incline Village and Crystal Bay. The Public Works Department takes responsibility of providing clean and safe drinking water and collecting and treating sewage very seriously and is evidenced by our highly skilled staff, well maintained infrastructure, excellent customer service and our secure financial position.
Tennis & Pickleball Center
Sitting along a year-round creek, the Incline Village Tennis & Pickleball Center offers eight tennis courts, 15 pickleball courts, and a fully-stocked Pro Shop. The center is located adjacent to the Recreation Center off of Incline Way. Typical dates of operation are mid-May through October, weather permitting. Clinics, socials, mixers, tournaments, and youth camps are offered throughout the summer months, welcoming locals and visitors alike. Our professional and friendly staff is available to arrange your next game, find you a perfect hitting partner, or answer any racket, stringing or tennis/pickleball gear questions that you may have.

The Incline Village General Improvement District, commonly referred to as IVGID, was established under Nevada Revised Statute, Chapter 318 and chartered to provide water, sewer, trash and recreation services for the communities of Incline Village and Crystal Bay, Nevada. It is governed by an elected Board of Trustees which, acting on behalf of the electorate, sets policy and determines strategies for the accomplishment of its charter. Both Incline Village and Crystal Bay, Nevada are located within Washoe County, the entity that had the authority to create IVGID, and they are both unincorporated areas within Washoe County.

Within the limits of the statutes, IVGID is empowered to determine what facilities and services it should offer that will preserve or enhance the general health, safety and welfare of the community. It may set rates, tolls and fees to be charged for the provision of those facilities and services, and it may borrow or raise funds to acquire, construct and/or provide those facilities and services to the community. Finally, IVGID has the power to levy and collect taxes necessary to sustain its operations.

IVGID's Vision

With a passion for quality of life and our environment, Incline Village General Improvement District will enhance the reputation of our community as an exceptional place to live, work, invest, and play.

IVGID's Mission

The Incline Village General Improvement District delivers exemplary recreational experiences and provides the highest level of water, sewer, and solid waste services while striving for fiscal and environmental sustainability.

IVGID's Value

We are dedicated people providing quality service, for our community and environment, with integrity and teamwork.

IVGID's Mantra

One District – One Team