Trash & Recycling
See a Trash Issue? Call Clean Tahoe! 
Clean Tahoe is responding to trash issues at commercial, residential, and roadside locations. Please call 530-544-4210 or email northshore@clean-tahoe.org to report litter and trash issues.
Household Hazardous Waste & E-Waste Disposal
Residents of Incline Village and Crystal Bay may drop off household hazardous and electronic waste seasonally, by appointment only. Visit the Household Hazardous Waste Program page for details and appointments.
Waste Management Contact Information
Customer Service
1076 Tahoe Blvd, Incline Village NV 89451
Phone: (775) 831-2971
Hours: M-F 8:30AM to 5PM, Closed for Lunch 1-1:30PM
Transfer Station
1200 Sweetwater Rd, Incline Village NV 89451
Phone: (775) 833-6251
Hours: M-F 8AM to 4:30PM, S-S 8AM to 4PM, Closed for Lunch 12-12:30 PM
Email: inclinevillage@wm.com
Website: www.wm.com
Franchise Agreement
Current Waste Management Franchise
Waste Management Franchise Exhibit B – Rates Effective July 1, 2025
Zero Tolerance Trash Enforcement
The IVGID Board of Trustees (BOT) set August 1, 2017 as the start date for the zero tolerance solid waste enforcement policy for any violation(s) documented through Waste Management’s Solid Waste Snapshot Program and/or IVGID’s Trash Reporting.
Visit the IVGID Ordinances page to view Ordinance 1.
Visit www.inclinevillage.wm.com for additional information about trash service and how to avoid overages.
Trash & Recycling – Frequently Asked Questions
What should I do with extra trash and recycling?
There are multiple options available for handling extra trash and/or recycling volume, depending on your needs and the type of waste service you have. These options include:
- Decrease your trash volume by placing cleaned recyclables into your recycling cart or dumpster.
- Break down your recyclables, including cardboard, before placing them in the cart or dumpster.
- Drop off extra trash at the transfer station, subject to a fee based on volume.
- Free drop-off of recycling at the transfer station.
- Increasing your cart or dumpster size, subject to a fee based on the volume needed.
- Call for a one-time extra service, subject to a fee.
- Residential waste service customers are allotted 4 annual transfer station dumps, up to 3 cubic yards each, at no additional cost.
If I am a residential waste service customer, how should I dispose of yard waste?
Curbside yard waste collection is available through Waste Management to Incline Village and Crystal Bay, Nevada, residential customers during designated pick-up periods, which occur for 12 weeks in spring and 4 weeks in fall. View more details on the Curbside Yard Waste Recycling Program page and contact Waste Management with questions.
Outside of the 16-week program, yard waste is treated as trash. If you are a cart customer and have extra volume available in your cart, you can place yard waste in your trash cart. If you are a bear shed customer and have extra volume available in your box, you can place yard waste in your box. Yard waste cannot be placed in the recycling cart at any time. Outside of the 16-week program, you may not place it in bags or cans next to your cart or bear shed. You may also use any of the options detailed above for excess trash.
If I am a commercial waste service customer, how should I dispose of yard waste?
Commercial waste service customers can use their dumpsters, self-haul to the transfer station, or rent a yard waste bin from a private hauler.
What if I am a residential waste customer with cart service, and I do not have a secure place to store my carts in order to avoid wildlife issues?
There are multiple options for customers who do not have a secure place to store their refuse. These include:
- The ideal service option is a bear shed. This service option has the lowest rate available.
- Customers can elect to have a locking wildlife-resistant cart service. This service option can be used to help secure trash and/or recycling that is stored outside.
- Customers can leave their cart(s) empty until after 5 AM on their service day and fill the cart(s) prior to placing the cart(s) at the curb for collection.
- Customers can drop off their trash allotment at any point prior to service day at the transfer station in lieu of service curbside.
How can I provide my feedback on the Waste Management agreement and service levels?
Please utilize the Waste Management Public Comment form below to share your thoughts on your current service levels and any additional services you would like to see provided in your solid waste (trash) service. All public comment will be forwarded to the Public Works team that is working to renew the agreement.
