In order to transfer service to a new owner we will need to receive notification at least 2 business days prior to close of escrow. Water and sewer services are not interrupted upon change of ownership. Service is not transferred until a Grant Deed has been received from the title company.
Our Change of Ownership Policy below details the information we will need in order to transfer a property to a new owner. This document also other helpful information to ensure accuracy upon close of escrow.
Buyers can contact our office to provide their contact information, but water and sewer utilities follow the property. Once we recieve a copy of the Grant Deed after close of escrow we can transfer service. The packet below also has some additional information we feel is helpful for new homeowners.
We also have a reference webpage with information we feel is helpful for new homeowners.