Skip to main content

Transfer of Service

IVGID's Wastewater Recovery Facility

In order to transfer service to a new owner we will need to receive notification at least two business days prior to close of escrow. Water and sewer services are not interrupted upon change of ownership. Service is not transferred until a Grant Deed has been received from the title company. The details below also provide other helpful information to ensure accuracy upon close of escrow.

Buyers can contact our office to provide their contact information, but water and sewer utilities follow the property. Once we receive a copy of the Grant Deed after close of escrow we can transfer service.

Processing change of ownership upon sale

For single, multi-family and commercial properties (excluding HOA accounts or vacant land)

For all changes of ownership due to sale we will require a minimum of 2 working days notice, prior to the close of escrow, to schedule a final read on the water meter. Please call our office to notify us of the estimated close of escrow date and a request for final meter read. By the morning of the close of escrow date we will provide you with the current balance on the account and the consumption charges due from the final meter read. IVGID does not prorate balances on accounts so the final read breakdown will include the base rate charges for the account (which are billed in advance). If a final meter read is not requested the new owner will be liable for the past consumption charges on the account.

Other helpful information to ensure accuracy upon close of escrow

  • If the leak notification is set at the time of collecting a final meter read IVGID will advise escrow so all parties can be informed. This is a courtesy notification and IVGID will not require a leak be fixed.
  • When a demand is faxed for completion, we will complete the information requested or indicate if the property is located within an HOA which pays the water/sewer charges or is vacant land. We will also send the demand to the IVGID Recreation department for them to indicate if there are passes which need to be returned upon sale.
  • Our billing cycle is the 19th to the 18th of each month. Our base rates are billed on the 19th of the month in advance for this time period. Consumption charges are billed in arrears based on water and sewer use at the property. IVGID does not prorate charges and water and sewer services and charges are continuous through change of ownership.
  • If the customer has Auto Payment set for their account, we will cancel auto payment once a final read is completed.
  • If duplicate payment is made after the close of escrow date, we will deposit the title company check and issue a refund check to the seller.
  • Upon close of escrow we need to receive a copy of the Deed (excluding properties in an HOA), even if there is not a check being submitted, as well as a contact phone number(s) for the customer.
  • A separate demand for refuse charges must be sent to Waste Management by email: dpayoffs@wm.com. Refuse rates are billed quarterly in advance on October 1, January 1, April 1, and July 1.
  • Buyers may be interested in viewing our IVGID Ordinances here.

For more helpful tips, please refer to the New Homeowner Packet (PDF) and the Resident Information pages of the website.

If you have questions about any of these procedures, please call our office at 775-832-1203 or fill out the Contact Us form and select IVGID Public Works. Thank you for working with us to ensure a smooth change of ownership process for our mutual customers.

 

Related Content